Whether you need to send an important document across the city, deliver an online order to a customer, transport a refrigerator to another province, or move furniture into a new home, Lalamove is probably one of the first delivery services that comes to mind.
What makes Lalamove different from an ordinary courier is flexibility. You are not limited to small parcels or motorcycles. Depending on your location and the size of your items, you may book anything from a motorcycle or sedan to a pickup, cargo van, or large truck.
But how exactly does Lalamove work? How much does it cost? Which vehicle should you choose? Can you use it for provincial deliveries, cash on delivery, pabili orders, or lipat-bahay?
This complete Lalamove guide explains the most important things you should know before making a booking.
Content
What Is Lalamove?
Lalamove is an on-demand delivery and logistics platform that connects customers with independent partner drivers. Its goal is to make local and regional deliveries faster and simpler for individuals and businesses.
Instead of visiting a traditional courier branch, you can arrange a pickup through the Lalamove mobile app or web app. You enter the pickup and drop-off locations, choose a vehicle, add any necessary services, review the estimated price, and wait for a partner driver to accept the booking.
Lalamove is commonly used in the Philippines for:
- Documents and small parcels
- Food, cakes, and party trays
- Online-shop orders
- Groceries and medicines
- Flowers and gifts
- Furniture and appliances
- Construction and business supplies
- Event equipment
- Office transfers
- Provincial cargo
- Lipat-bahay services
The platform entered the Philippine market in 2016 and has since expanded its services beyond short-distance motorcycle deliveries.
Why Do People Use Lalamove?
Convenience is probably the biggest reason.
You do not need to own a delivery vehicle, hire a full-time driver, or visit a courier branch. You can request a vehicle whenever you need one and receive an estimated price before confirming the order.
Another advantage is the variety of vehicle options. A motorcycle may be enough for a document, but a sedan may be better for a cake. If you are delivering furniture, merchandise, appliances, or several boxes, you can choose an MPV, pickup, van, or truck instead.
Lalamove can therefore serve different types of customers, including:
- Individuals sending personal items
- Online sellers
- Restaurants and food businesses
- Flower shops and bakeries
- Hardware and construction suppliers
- Retail stores
- Corporate offices
- Event organisers
- Small and medium-sized businesses
Main Lalamove Services
Lalamove is more than a simple motorcycle courier. Here are the main services you may see in the app.
1. On-Demand Delivery
On-demand delivery allows you to request a driver for an immediate or near-immediate pickup.
After entering your booking details, the system looks for an available partner driver. The actual matching time depends on your location, vehicle choice, traffic, weather, demand, and the number of drivers nearby.
This is useful when you need to send something urgently, such as:
- Contracts and documents
- Forgotten belongings
- Food orders
- Medicine
- Replacement products
- Business supplies
- Last-minute event materials
Although the platform accepts bookings around the clock, driver availability is not always guaranteed—especially late at night, during severe weather, or in areas with fewer partner drivers.
2. Scheduled Delivery
You do not always have to book for immediate pickup. Lalamove also allows customers to schedule certain deliveries for a later time.
Scheduled delivery is helpful when you already know when the item will be ready. For example, you might schedule a vehicle for:
- A catering order
- A warehouse release
- A furniture pickup
- A house move
- An office transfer
- An event setup
- A scheduled customer delivery
Scheduling ahead does not completely eliminate the possibility of delays, but it gives you more time to prepare the items and coordinate with the sender, recipient, building administration, or warehouse personnel.
3. Same-Day Delivery
Lalamove is often used for same-day delivery because the item goes directly from the pickup location to the recipient rather than passing through a sorting warehouse.
However, “same-day” does not always mean the delivery will arrive within a few minutes. Travel time still depends on distance, traffic, weather, toll roads, waiting time, loading, unloading, and the number of stops included in the booking.
4. Long-Distance and Provincial Delivery
Lalamove offers long-distance delivery for eligible routes and vehicles. This can be useful for transporting items between Metro Manila and nearby provinces or between different regions covered by the platform.
Published coverage includes Metro Manila and many areas across Cavite, Laguna, Batangas, Rizal, Quezon, Bicol, Bulacan, Pampanga, Bataan, Zambales, Tarlac, Nueva Ecija, Nueva Vizcaya, Pangasinan, Quirino, Benguet, Cagayan, the Ilocos Region, and other parts of Luzon. Coverage depends on the selected vehicle and route.
Long-distance delivery may be suitable for:
- Provincial customer orders
- Furniture and appliances
- Retail stocks
- Construction supplies
- Agricultural products
- Event equipment
- Office materials
- House-moving cargo
Before confirming, check whether the vehicle can legally and safely carry the item for the entire trip. You should also account for toll fees, possible parking charges, loading assistance, and the time required to travel back from the destination.
5. Multi-Stop Delivery
Multi-stop delivery lets you add several destinations to one booking.
This feature is especially useful for online sellers and businesses delivering to multiple customers in the same general area. Instead of creating a completely separate booking for every recipient, you can arrange several drop-offs under one order.
For example, a bakery may book one vehicle to deliver cakes to customers in Makati, Mandaluyong, Quezon City, and Manila.
Keep in mind that every additional stop may increase the total price. The order of the stops also matters. A poorly planned route may result in more kilometres, additional travel time, and higher charges.
For food, flowers, frozen products, cakes, and other time-sensitive goods, make sure the last customer on the route will not receive the item too late.
6. Buy For Me Service
Lalamove’s Buy For Me service, formerly known as Pabili Service, allows a partner driver to purchase an item on your behalf and deliver it to you.
It may be used for permitted items such as:
- Groceries
- Food
- Medicine
- Gifts
- Flowers
- Clothing
- Accessories
- Small household products
Published purchase limits and fees differ according to the vehicle and location. For example, the official pricing information lists purchase limits of up to ₱2,000 for qualifying motorcycle bookings and up to ₱5,000 for qualifying sedan or SUV bookings. The service fee is added on top of the regular delivery charge.
When using Buy For Me, provide complete instructions. Include the exact product, quantity, size, colour, flavour, brand, acceptable substitutes, store location, and maximum budget.
Avoid writing something vague like “Buy medicine” or “Get a birthday cake.” The more specific you are, the less likely there will be a misunderstanding.
7. Cash on Delivery
Lalamove offers cash-handling options for eligible bookings. This is useful for online sellers who want the driver to collect payment from the recipient.
The published motorcycle Cash on Delivery limit is up to ₱2,000, with an additional service fee. Availability and conditions may vary by area and account.
Before using COD, confirm:
- The exact amount to collect
- Who will receive the payment
- Whether change is needed
- How the collected cash will be returned
- Whether a return trip is included
- What happens if the customer refuses the order
- Whether the item should be returned to the sender
Lalamove’s terms clarify that purchase and cash-handling services are performed by the partner driver through the platform, so users should carefully review the applicable conditions before booking.
8. Door-to-Door and Loading Assistance
For larger vehicles, you may be able to request door-to-door loading and unloading assistance.
This is important because booking a truck does not automatically mean the driver will carry every box, appliance, or piece of furniture into your home.
Depending on the vehicle and service area, assistance may be provided by the driver up to a certain weight or by an additional helper for a separate fee. The official pricing page lists different helper charges according to the number of stops and vehicle selected.
Before booking a lipat-bahay vehicle, ask yourself:
- Are the items already packed?
- Is an elevator available?
- Are there stairs?
- How far is the vehicle parking area from the door?
- Are helpers needed at both locations?
- Are the items unusually heavy?
- Does the building require a move-in or move-out permit?
Drivers generally should not be expected to dismantle beds, install appliances, pack fragile items, or perform professional moving services unless those tasks are specifically included.
9. Round-Trip Service
Round-trip service may be selected when the driver needs to return documents, payments, equipment, containers, or other items to the original pickup location.
A common example is sending a contract to a customer for a signature and asking the driver to bring the signed document back.
Round-trip service costs more than one-way delivery. The percentage added depends on the vehicle and service area, so always check the price shown in the app before confirming.
10. Document Handling
Document Handling may be added when the driver must do more than simply hand over an envelope.
The service may involve waiting for a signature, receiving a document, processing paperwork, or returning documents, depending on the instructions and applicable service conditions.
Provide clear and realistic instructions. Drivers are delivery partners—not lawyers, government representatives, bank employees, or authorised corporate signatories.
Lalamove Vehicle Options
Vehicle availability varies by location, but Lalamove offers a wide range of delivery vehicles.
| Vehicle type | Approximate capacity | Best used for |
|---|---|---|
| Motorcycle | Small parcels | Documents, food, clothes, accessories and compact packages |
| Sedan | Up to 200 kg | Cakes, food trays, fragile boxes and medium-sized orders |
| SUV | Up to 300 kg | Several boxes, small appliances and bulkier packages |
| MPV | Up to 600 kg | Multiple boxes, appliances and business supplies |
| Pickup | Around 600–800 kg | Tall, long or irregularly shaped cargo |
| L300 or cargo van | Up to 1,000 kg | Furniture, retail stocks, bazaars and house-moving items |
| FB-type long van | Up to 2,000 kg | Large-volume cargo that will not fit in an L300 |
| Medium and large trucks | Around 3,000–12,000 kg | Commercial cargo, warehouse transfers and major moves |
Official vehicle capacities include 200 kg sedans, 300 kg SUVs, 600 kg MPVs, 800 kg pickups, 1,000 kg vans, 2,000 kg FB trucks, and trucks with capacities reaching 12,000 kg in selected service areas.
These are weight limits, not guarantees that every item below the stated weight will fit.
How to Choose the Correct Lalamove Vehicle
Choosing a vehicle based only on weight is one of the most common mistakes customers make.
For example, a lightweight sofa may weigh far less than 200 kg but still be too long or wide for a sedan. A tall refrigerator may fit within a pickup’s weight allowance but require upright transport and sufficient height clearance.
Before booking, measure your cargo:
- Length
- Width
- Height
- Estimated total weight
- Number of boxes or pieces
You should also consider whether the items can be stacked, laid flat, exposed to rain, or transported in an open vehicle.
Choose a motorcycle when:
- The package is small and properly sealed
- The item can fit safely in a motorcycle delivery box or bag
- It is not extremely fragile
- It is protected from rain
- It does not contain prohibited goods
Choose a sedan when:
- You are sending a cake or food tray
- The item should be protected from rain
- The package is too delicate for a motorcycle
- The boxes can fit safely inside a car
Choose an SUV or MPV when:
- You have several medium-sized boxes
- You are transporting a small appliance
- You need more enclosed cargo space
- The items should not be exposed to the weather
Choose a pickup when:
- The item is tall or irregularly shaped
- You are sending hardware or construction materials
- The cargo may not fit inside an enclosed car
- The items are properly tied down and weather-protected
Choose a van or truck when:
- You are moving furniture
- You have many cartons
- You are transferring business stocks
- You are moving house or office
- The total weight exceeds the capacity of smaller vehicles
When uncertain, select the larger vehicle. Paying slightly more is usually better than having the driver arrive and discover that the cargo will not fit.
How to Book a Lalamove Delivery
The booking process is generally straightforward.
Step 1: Download the app or use the web app
Create an account using your mobile number and complete the required verification.
Step 2: Enter the pickup location
Use the exact address whenever possible. Do not rely only on a general landmark.
Include helpful details such as:
- Building or subdivision name
- House or unit number
- Floor
- Gate number
- Nearby establishment
- Parking instructions
- Contact person
- Contact number
Step 3: Enter the drop-off location
Make sure the recipient knows that a delivery is coming. Provide the correct phone number and any building-entry instructions.
Step 4: Add more stops when necessary
Arrange the destinations in a logical route. Consider traffic patterns and delivery deadlines before deciding which recipient should come first.
Step 5: Choose the vehicle
Review the cargo capacity and dimensions. Do not select a motorcycle just because it is cheaper when the item is clearly too large or delicate.
Step 6: Select additional services
Depending on the booking, you may see options such as:
- Cash on Delivery
- Buy For Me
- Door-to-door assistance
- Extra helper
- Document Handling
- Round trip
- Thermal bag
- Additional waiting time
Step 7: Add item information and instructions
Describe what the driver will collect. Mention fragile, heavy, tall, liquid, perishable, or temperature-sensitive items.
Step 8: Review the estimated fare
Check the complete amount, not just the base fare. Look for extra-stop charges, assistance fees, high-demand pricing, or other additional costs.
Step 9: Confirm the booking
Once a partner driver accepts, review the driver’s name, profile, contact information, vehicle, and plate number.
Step 10: Track the delivery
The app allows users to monitor eligible delivery and Ride bookings in real time.
How Much Does Lalamove Cost?
There is no single fixed price for every Lalamove delivery.
The final fare may depend on:
- Vehicle type
- Distance
- Pickup and drop-off locations
- Number of stops
- Traffic conditions
- Order volume
- Driver availability
- Toll roads
- High-demand surcharges
- Waiting time
- Loading assistance
- Additional services
- Changes made after booking
Lalamove states that prices may be higher or lower than the published rates because of traffic, demand, partner-driver availability, tolls, surcharges, and order details. The real-time price shown in the app or web app should therefore be treated as the most accurate quotation for that booking.
Some larger vehicles may also be subject to high-demand surcharges of up to 300% during peak periods.
This does not mean every booking will have a large surcharge. It simply means prices can increase when vehicle demand is high and availability is limited.
Possible Additional Charges
Your booking may include more than the basic delivery fare.
Common additional charges include:
Additional stops
Every extra destination may have a separate fee.
Waiting time
Drivers are generally given a defined amount of loading or unloading time. Charges may apply when the driver waits beyond the included period.
Published waiting allowances vary by vehicle. Smaller vehicles commonly include around 30 minutes, while large trucks may include longer loading and unloading periods.
Toll fees
If the route uses a toll road, toll charges may be added or handled according to the booking arrangement.
Parking fees
The customer may be responsible for parking charges at malls, condominiums, offices, warehouses, airports, ports, or commercial establishments.
Loading and unloading assistance
Heavy items or multiple boxes may require the driver or an extra helper. This should be selected during booking instead of being requested unexpectedly upon arrival.
Round trip
The fare increases when the driver must return to the original location.
Buy For Me or COD
Purchase and cash-handling services have separate fees and limits.
Peak-demand pricing
Prices may rise during rush hour, rain, holidays, payday periods, major online-shopping sales, or other times when demand is unusually high.
Lalamove Payment Options
Available payment options may include:
- Cash
- Lalamove Wallet
- Supported electronic payment methods
- Credit or debit card for eligible wallet top-ups or transactions
The options shown may vary according to your device, account, service area, and booking type.
Before confirming, check whether the payment will be made by the sender or recipient. Avoid assuming that the person at the drop-off location will pay unless this has already been arranged.
Where Is Lalamove Available in the Philippines?
Lalamove has expanded across a large portion of Luzon and also operates in Cebu.
Published Luzon coverage includes areas in:
- Metro Manila
- Cavite
- Laguna
- Batangas
- Rizal
- Quezon
- Albay
- Camarines Norte
- Camarines Sur
- Sorsogon
- Bulacan
- Pampanga
- Bataan
- Zambales
- Tarlac
- Nueva Ecija
- Nueva Vizcaya
- Pangasinan
- Quirino
- Benguet
- Abra
- Apayao
- Cagayan
- Mountain Province
- Ifugao
- Ilocos Region
Not every vehicle is available in every municipality. A motorcycle may be available in one place while larger trucks may have more limited coverage. The best way to check is to enter the actual pickup and drop-off addresses in the app.
Can You Use Lalamove for Lipat-Bahay?
Yes, Lalamove may be used for lipat-bahay, provided you select a suitable vehicle and understand what is included in the booking.
For a small move involving clothes, boxes, a table, and a few appliances, an L300 or cargo van may be enough. A larger household may require an FB truck or a bigger vehicle.
Before booking, prepare an inventory.
Example:
| Item | Quantity | Notes |
|---|---|---|
| Medium boxes | 12 | Clothes and kitchen items |
| Refrigerator | 1 | Must remain upright |
| Bed frame | 1 | Already dismantled |
| Mattress | 1 | Queen size |
| Table | 1 | Legs removed |
| Chairs | 4 | Stackable |
| Washing machine | 1 | Drained and wrapped |
Send the list and photos to the driver when appropriate. This helps prevent surprises during pickup.
Remember that Lalamove is primarily a transport platform. A booking does not automatically include professional packing, dismantling, assembly, cleaning, installation, or unlimited carrying assistance.
Can You Send Furniture and Appliances?
Yes, provided the items fit within the vehicle’s limits and are properly prepared.
For appliances:
- Defrost refrigerators in advance
- Drain washing machines
- Secure doors and movable parts
- Protect screens and glass surfaces
- Keep appliances upright when required
- Use blankets, cardboard, foam, or bubble wrap
For furniture:
- Dismantle large pieces when possible
- Secure drawers and cabinet doors
- Wrap sharp corners
- Protect polished surfaces
- Measure doorways, lifts, hallways, and staircases
- Confirm that the item will fit inside the vehicle
Do not expect the driver to provide free packing materials.
Lalamove for Online Sellers and Businesses
Lalamove can be particularly useful for businesses that need flexible delivery capacity without maintaining their own fleet.
An online seller may use it for:
- Same-day customer orders
- Product exchanges
- Supplier pickups
- Inventory transfers
- COD transactions
- Multi-stop deliveries
- Emergency restocking
- Returns
Restaurants, bakeries, and food businesses may use motorcycles, sedans, SUVs, or MPVs depending on the size and sensitivity of the order.
A motorcycle may work for properly packed meals, while a sedan may be safer for cakes, cupcakes, catering trays, or orders that must remain level.
Businesses with frequent deliveries should establish a standard process covering:
- Packaging
- Vehicle selection
- Proof of pickup
- Proof of delivery
- Customer communication
- Failed-delivery procedures
- COD handling
- Return orders
- Damage reporting
- Expense documentation
Is Lalamove Safe?
Lalamove provides booking information and real-time tracking through its platform, but customers still need to take reasonable precautions.
Before handing over an item:
- Confirm the driver’s name and profile.
- Match the vehicle and plate number with the app.
- Take photos of the item and packaging.
- Keep receipts or proof of value.
- Seal boxes properly.
- Do not give account passwords, PINs, or verification codes.
- Keep important instructions inside the app whenever possible.
- Avoid sending prohibited or undocumented high-value items.
- Share tracking details only with the correct recipient.
- Report suspicious behaviour through official support channels.
For expensive or fragile cargo, document the condition from several angles before pickup.
Lalamove Goods Insurance
Starting 24 June 2026, Lalamove announced automatic goods insurance of up to ₱50,000 for eligible deliveries using all vehicle types. The coverage is provided through Pioneer Insurance and applies to eligible loss or damage, subject to the policy’s conditions, exclusions, required documents, and claims process.
This does not mean every damaged or missing item will automatically qualify for a ₱50,000 payment.
The amount may depend on:
- The proven value of the item
- The circumstances of the incident
- Packaging
- Item eligibility
- Required documentation
- Claim submission deadlines
- Investigation results
- Insurance exclusions
Prohibited and restricted goods are not covered.
For long-distance deliveries, Lalamove states that claims should be submitted within 24 hours for perishable goods and within three business days for non-perishable goods from the expected completion date. Late claims may be rejected.
Always keep:
- The original receipt or invoice
- Photos before pickup
- Photos of the packaging
- Photos of any damage
- Booking details
- Conversation records
- Delivery tracking information
- Recipient confirmation
What Items Cannot Be Delivered Through Lalamove?
Lalamove generally prohibits living things and illegal or hazardous goods.
Restricted or prohibited items may include:
- People under an ordinary delivery booking
- Pets and other living creatures
- Illegal drugs
- Firearms and weapons
- Explosives
- Hazardous chemicals
- Unsecured sharp objects
- Stolen or illegal goods
- Items prohibited by law
- Certain extremely valuable items
- Alcohol when an official alcohol ban applies
The complete prohibited-items policy may change, so review the latest terms before sending anything unusual, regulated, hazardous, or high-value.
Can a Person Ride in a Lalamove Delivery Vehicle?
No. A normal delivery booking is for transporting goods—not passengers.
Customers who need passenger transportation must use Lalamove Ride where available. The service currently offers Car and Car XL options, with fares displayed in the app.
Published Ride coverage includes NCR, Cavite, Laguna, Rizal, Bulacan, and selected areas in Pampanga and Tarlac.
Never book a cargo vehicle and ask to ride together with your belongings. Aside from safety and insurance concerns, this may violate platform rules.
Practical Tips for a Smooth Lalamove Delivery
Pack everything before the driver arrives
Do not start looking for boxes or wrapping furniture only after the vehicle reaches your location. Waiting charges may apply.
Use strong packaging
Thin shopping bags are not suitable for fragile, liquid, heavy, or valuable items.
Protect packages from rain
Use plastic wrapping or waterproof containers, especially for motorcycle and open-pickup deliveries.
Add complete landmarks
Pins are not always perfectly accurate. Mention the gate colour, building entrance, nearby shop, floor, unit number, or subdivision phase.
Notify the recipient
A delivery can be delayed when the recipient does not answer calls, lacks building access, or is not present.
Check the cargo dimensions
Do not guess. Measure large items before selecting a vehicle.
Book early during bad weather
Finding a driver may take longer during heavy rain, holidays, rush hour, or major sale events.
Prepare permits
Condominiums, villages, offices, and warehouses may require gate passes, delivery permits, IDs, or move-in documents.
Discuss parking
Confirm whether the vehicle can stop near the entrance. Long carrying distances may require helpers.
Avoid off-platform arrangements
Keep booking details, instructions, and payments within authorised channels whenever possible. This makes the transaction easier to document if a dispute arises.
Common Lalamove Problems and What to Do
No driver is accepting the booking
Try checking the pickup pin, selecting a more appropriate vehicle, booking earlier, or reviewing available pricing options. Availability may be limited during peak periods.
The driver says the item will not fit
Do not force the item into an unsuitable vehicle. Cancel or modify the order according to the app’s rules and book a larger vehicle.
The recipient is not answering
Call the recipient yourself. Check whether the address and contact number are correct. Discuss whether the driver should wait, return the item, or proceed to another stop.
The item was damaged
Take photos immediately, keep the packaging, preserve the receipt, and contact Lalamove through official support as soon as possible. Claims may have strict submission deadlines.
The driver is asking for an unexpected charge
Review the app quotation and booking details. Some costs, such as parking, tolls, waiting, helpers, or additional services, may be legitimate, but unexplained charges should be raised with support.
The pickup pin is wrong
Contact the driver immediately. Changing the pickup or destination may affect the fare and may require the booking to be updated.
How to Contact Lalamove Customer Support
For booking concerns, users should use the help or live-chat feature available through the Lalamove app or official website.
When contacting support, prepare:
- Booking or order number
- Driver’s name
- Pickup and drop-off locations
- Date and time
- Description of the concern
- Photos or screenshots
- Receipts or proof of value
- Payment information
- Conversation records
Avoid posting sensitive booking information publicly on social media.
Frequently Asked Questions About Lalamove
Is Lalamove available 24 hours?
Bookings may be placed at any time, but actual driver availability depends on the location, time, demand, weather, and vehicle type.
Can Lalamove deliver food?
Yes, permitted food items may be delivered. Use proper packaging and select a thermal-bag option when appropriate.
Can Lalamove deliver cakes?
Yes, but a sedan or enclosed vehicle may be safer than a motorcycle for delicate cakes. Tell the driver that the item is fragile and must remain level.
Can Lalamove deliver medicine?
Permitted over-the-counter or prescription medicine may generally be transported, subject to applicable laws and platform rules. Controlled, illegal, or restricted substances cannot be delivered.
Can I book Lalamove for another person?
Yes. Provide the correct pickup and recipient names, phone numbers, addresses, and instructions.
Can I add several delivery addresses?
Yes, eligible bookings may use the multi-stop feature. Additional-stop fees apply.
Can Lalamove move a refrigerator?
Yes, provided you choose a vehicle with enough space and capacity. The refrigerator should be prepared, wrapped, and transported in the correct position.
Does Lalamove provide helpers?
Loading or unloading assistance may be added for eligible vehicle types. Charges vary according to the vehicle, location, number of stops, and assistance required.
Does the driver provide ropes and blankets?
Do not assume that all drivers carry packing materials, blankets, straps, ropes, or trolleys. Prepare these yourself or confirm what is available before pickup.
Can I cancel a booking?
Cancellation may be possible through the app, but charges or restrictions may apply depending on the order status and circumstances.
Is the estimated fare final?
Not always. The price may change if the address, number of stops, waiting time, service options, tolls, parking requirements, or booking details change.
Can I ride in the truck during lipat-bahay?
No. A delivery booking is for cargo. Passenger travel should be arranged separately through an authorised ride service.
Is Lalamove Worth Using?
Lalamove can be a practical option when you need flexible, point-to-point delivery without owning or renting a vehicle for an entire day.
Its greatest advantage is the variety of transport options. You can send a document by motorcycle, a cake by sedan, several boxes by MPV, furniture by cargo van, or commercial goods by truck—all through one platform.
However, a successful delivery still depends on good planning.
You need to select the correct vehicle, pack the items properly, provide complete addresses, prepare the necessary permits, account for loading and waiting time, and understand which services are included in the quoted price.
Lalamove is not automatically a full-service moving company, professional packer, furniture installer, or warehouse crew. Think of it primarily as a convenient way to connect with a vehicle and partner driver for transporting permitted goods.
When used properly, it can save time, reduce the stress of arranging transportation, and help individuals and businesses handle deliveries of almost every size.
Final Reminders Before Booking
Before pressing the confirmation button, check these details one last time:
- Is the pickup pin correct?
- Is the recipient’s number active?
- Will the item fit inside the selected vehicle?
- Is the package properly sealed?
- Are fragile items protected?
- Is loading assistance required?
- Are there stairs or long walking distances?
- Does the building require a permit?
- Who will pay the fare?
- Are toll and parking charges expected?
- Does the recipient know the delivery is coming?
- Have you taken photos of the item?
- Have you saved the receipt or proof of value?
Taking a few minutes to review these details can prevent delays, unexpected charges, damaged items, and misunderstandings with the driver.
Note: Lalamove’s rates, vehicle capacities, service coverage, insurance terms, purchase limits, and additional fees may change. Always review the latest quotation and conditions displayed in the Lalamove app or official web app before confirming a booking.
